Introduction

Who we are

Catalysts Ltd is a UK based company which specialises in
systems integration business relating to the professional reference information
market. We also develop, host, and manage websites for clients who wish to publish
content to subscribers.

The services we offer for hosted websites

We host and manage websites for publishers, i.e. the person or organisation who enters into a
contract with Catalysts Ltd to provide content for a website hosted by us.

Subscribers are
individuals or organisations who have a subscription to access content on a
hosted website. The subscription holder
is the person who takes out the subscription. They may specify authentication
details for a single person, several people and/or access from a list of IP
addresses.

Access to hosted content is usually restricted to authorized
subscribers who have a valid subscription to that content.

Details of login times, documents viewed or downloaded, and search
queries are available to both the publisher and the subscription holder.

Purpose of this policy

This policy explains how we collect data, how we use and
store information, and what it means for you.

1.     
What information do we collect?

(a)   
Visitors to our company website

When someone visits www.catalysts-ltd.com we use an external
service, Google Analytics, to collect standard internet log information and
details of visitor behaviour patterns. We do this to find out things such as
the number of visitors to the various parts of the site. This information is
only processed in a way which does not identify anyone. We do not make any
attempt to find out the identities of those visiting our website. If we do want
to collect personally identifiable information through our website, we will be
up front about this. We will make it clear when we collect personal information
and will explain what we intend to do with it.

We collect non-personal data such as IP addresses, the date
and time of each access, details of pages viewed and
files downloaded. Website usage information is collected using cookies, see the
section on Cookies.

We also collect any information visitors provide in the
Contact form. This includes your name, company, phone number, email, and any
message you leave.

(b)   
Visitors to our hosted websites

When someone visits our hosted websites we collect a range
of information depending on the nature of the contract and the features used:

·        
From publishing visitors, i.e. the person or
organisation providing content for a hosted website who enters into a contract
with Catalysts Ltd:

o  
Information about your company

o  
Information about your content and the products
you wish to provide through the website

o  
Information about you and any other contacts
from your organisation who will be authorised to access the website features

·        
From subscribers, i.e. the person accessing the
hosted website to view content provided by a publisher either as a paid
subscription or free access:

o  
Information required for a subscription account.

The minimum requirements are an account name, usually your email address, and a
password. Additional information may be provided but this is usually optional.

o  
Information required for payments.
Catalysts Ltd do not store card or bank account details – when payment details
are required these details will be sent to the  linked payment service. Other details
including your address, name, title will be stored by Catalysts Ltd.

·        
From all visitors, including those categories
listed above:

o  
Standard internet log information including IP
addresses, the date and time of each access.

o  
Additional log information for reporting,
compliance, and auditing:

§ 
Log in details – account name, IP address,
success/fail

§ 
Search details – queries entered

§ 
Document details – which documents are viewed or
downloaded

Information may be collected using cookies, local storage,
or forms.

(c)    
Where you give your permission to other
organisations

We may collect information that you make available on, for
example, Twitter, Facebook, Linkedin or similar
organisations. You may wish to check their privacy policy to find out more
information on how they will process your data.

We may use information you provide directly to a publisher to
access a website hosted by Catalysts Ltd.

(d)   
From publicly available data

We may collect information from Companies House and
information published in articles, newspapers, or blogs.

2.     
How is your information used?

(a)   
From the company website

Catalysts Ltd uses the information provided to help us
understand more about how visitors use our site and to make improvements.

We use details from contact requests to reply to requests
for information and for marketing purposes.

(b)   
From hosted websites

·        
Information provided by publishers about
themselves and their products are used to set up and administer websites hosted
with Catalysts Ltd. Details relating to individuals are required as part of the
authentication process to ensure that any changes to the hosted website are
authorized and logged.

·        
Information provided by subscribers is used to
set up and manage a subscription account with a website hosted by Catalysts
Ltd. Some details are required to authenticate the subscriber and provide
access to relevant content. Further details are required to purchase or renew
subscriptions through the hosted website, or to access additional features.

·        
Information obtained from subscribers is used for
reporting purposes:

o  
For subscription holders:

§ 
to check usage during the current subscription
period

§ 
as an audit trail for compliance purposes

§ 
to investigate and resolve any problems
accessing content

o  
For publishers:

§ 
to check usage by account and subscription for
renewals

§ 
to determine usage by content as an aid to
product development

§ 
to investigate and resolve any problems relating
to the site

3.  Do Catalysts Ltd share your
information?

The information you provide will not be sold or rented nor
will it be shared with third parties unless we have your permission or are
required to disclose the information by law.

4. Cookies

(a) Cookies and Local storage

Cookies are small text files that are placed on your
computer by websites that you visit. They are widely used to make websites
work, or work more efficiently, as well as to provide information to the owners
of the site.

(b) Cookies used on Catalysts Ltd company website catalysts-ltd.com

The table below explains the cookies we use and for what
purpose:

Cookie name

Purpose

wlp_post_protection

This cookie is used by a WordPress plugin called Login Protector to
block the Administration login page from bots. It serves no purpose to
visitors, only administrators (and bot attacks).

For further information see
https://github.com/supercleanse/wp-login-protector/blob/master/wp-login-protector.php

 

(c)    
Hosted websites

Name

Duration

Purpose

doc

 

Identifies the path to the document currently displayed.

npac_ticket

Session

 

NPPASSWORD

 

Password. The details entered are stored in this cookie for
authentication. Once authenticated the cookie is cleared.

NPUSERNAME

 

Username. The details entered are stored in this cookie for
authentication. Once authenticated the cookie is cleared.

sid

Session

Session ID for the user. Unique identifier for the current session.

subdoc

Session

Identifies the section of the document currently displayed

uid

Persistent

User ID for the user. Unique identifier for the current user.

vid

Persistent

View ID for the user. This determines what view the user is currently
using. The view determines the layout and content presented to the user.

 

(d)   
How do I change my cookie settings?

Most web browsers allow some control of most cookies through
the browser settings. To find out more about cookies, including how to see what
cookies have been set and how to manage and delete them, visit www.aboutcookies.org
or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all
websites visit http://tools.google.com/dlpage/gaoptout.

(e)   
Links to other sites

Google Analytics.

5. How secure is the information you give us?

Catalysts Ltd uses recommended industry standard guidelines
to safeguard the confidentiality of your personally identifiable information
both at rest (while it is stored on our servers) and in transit (while it is
sent between your browser and our servers, or between servers), such as
encryption, firewalls, and Secure Socket Layers. We make every reasonable
effort to protect the loss, misuse, and alteration of the information under our
control. However, no data transmission over the Internet can be guaranteed to be
100 percent secure.

6. How can you access, amend, or erase your information?

(a)   
Publisher contacts

If you have created a publishing account on our website you
can access, amend, or erase your personal data by logging in to the publishing
account and making the relevant changes. Please note that at least one contact
must exist for each publishing account. You should promptly update your
personal information when it changes or if it is inaccurate.

(b)   
Subscription holder contacts

If you have a subscription account on our website the
subscription holder can access, amend, or erase your personal data by logging
in to the subscription account and making the relevant changes. Please note
that at least one login must exist for each publishing account. You should
promptly update personal information relating to the subscription account or
any of the logins when it changes or if it is inaccurate.

7. Basis of processing your information

(a)   
Consent

If you contact us using the forms on our company website or directly
by email on or after 25 May 2018 we will process any personal data you provide on the basis of consent. You are free to
change your preferences at any time by contacting us by telephone, email, or
post:

Tel: +44 01491 822613
Email: nigelp@catalysts-ltd.com
Address: Catalysts Ltd, Howbery Business Park,
Wallingford OX10 8BA, United Kingdom

(b)   
Contract

·        
If you are a publisher
we require personal information to manage the contract. This includes details
of your organisation, contact details, financial details, and details of people
who are authorised to manage the hosted website.

·        
If you are a subscription holder we require personal
information to manage the contract you have with the publisher and/or Catalystst Ltd. This requires contact details, and may
include financial details, and details of other people who are authorised to
access content on the hosted website as part of this contract.

·        
If you access one of our hosted websites we
collect information about your activity to resolve any problems reported, to
report on usage to both the subscription account holder and the publisher, to
control the number of documents accessed where restrictions exist, and to
calculate usage costs.

(c)    
Legitimate interest

·        
If you contacted us using the forms on our
company website or directly by email before 25 May 2018 we may continue to contact you by email where you have previously given us your
consent. We may also contact you by post or telephone where we have a
legitimate interest to do so. For example, where you have purchased a service
or an earlier version of a product, or enquired about
our products and services. Where you have previously asked us not to contact
you in this way we will continue to respect your contact preferences. You are
free to change your preferences at any time by contacting us by telephone,
email, or post:

Tel: +44 01491 822613
Email: nigelp@catalysts-ltd.com
Address: Catalysts Ltd, Howbery Business Park,
Wallingford OX10 8BA, United Kingdom

6. Changes to this Policy

This policy was last updated May 2018. We may amend this
policy from time to time to take account of changes to our processes or changes
to data protection or other legislation. If we make any significant changes to
this policy we will show this clearly on our website
or by writing to you directly.

By continuing to use our website you will be deemed to have
accepted these changes.

7. How can you find out more about your rights?

The collection and use of personal information on this site
is in accordance with the General Data Protection Regulation (GDPR), the Data
Protection Act of 1998 (UK), the Privacy and Electronic Communications
Regulations (PECR), and the guidelines of the Direct Marketing Association
(UK). The DPA applies to all data held within the European Economic Area
(EEA). 

More information can be found at the Information
Commissioner’s Office (see ico.org.uk).

Terms and Conditions

These terms of use apply to this website which is owned or
hosted by Catalysts Ltd. Please read the following website terms of use
carefully.

If you continue to browse and use this website, you are
agreeing to comply with and be bound by the following terms and conditions of
use, which together with our privacy policy govern Catalysts’s
relationship with you with regard to this website. If
you disagree with any part of these terms and conditions, please do not use our
website.

The term ‘Catalysts’ or ‘us’ or ‘we’ refers to the owner of
the website whose registered office is Suite W-16 Innovation Centre Annex, Howbery Business Park, Wallingford, OX10 8BA (Company No.
2508575)., registered at Companies House UK. The term ‘you’ refers to the user
or viewer of our website.

The content of the pages of this website is only for your
personal general information and use. You may not share your access with any
other person. It is subject to change without notice.

This website uses cookies and other information, some of
which may be personal, as described in our privacy policy.

Neither we nor any third parties provide any warranty or
guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such
information and materials may contain inaccuracies or errors and we expressly
exclude liability for any such inaccuracies or errors to the
fullest extent
permitted by law.

Your use of any information or materials on this website is
entirely at your own risk, for which we shall not be liable. It shall be your
own responsibility to ensure that any products, services or information
available through this website meet your specific requirements.

This website contains material which is owned by or licensed
to us. This material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction is prohibited other than in accordance
with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the
property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim
for damages and/or be a criminal offence.

From time to time, this website may also include links to
other websites. These links are provided for your convenience to provide
further information. They do not signify that we endorse the website(s). We
have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such
use of the website is subject to the laws of England, Northern Ireland,
Scotland and Wales.